Your personal information is completely safe at 137x. This privacy policy clearly explains what data we collect, how it is used, and what rights you have.
In brief: 137x takes your personal data seriously. We collect only what is necessary and never sell it to third parties.
By using the 137x platform, you agree to this Privacy Policy. This policy has been written in plain English with Bangladesh users in mind, so you can clearly understand how we handle your information.
Our privacy policy is built in accordance with international data protection standards. 137x believes your privacy is a fundamental right, and protecting it is our responsibility.
To provide our services on the 137x platform, we collect various types of information. Details are outlined below:
| Data Type | Example | Mandatory |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage Information | Game history, login times, session data | Automatic |
| KYC Documents | NID or passport photo, selfie | Where applicable |
We never collect your bank PIN, mobile banking password, or full credit card number. If anyone asks for this information, it may be a fraudulent attempt.
137x collects information through three main methods:
You provide information directly when filling out the registration form, completing the KYC verification process, submitting deposit and withdrawal requests, or contacting support.
When you use the 137x website or app, certain information is automatically collected through cookies and tracking technologies — including your device details, IP address, and usage patterns.
For the KYC verification process, we may use trusted identity verification services. For mobile banking payments, transaction confirmation details are received from the respective payment gateway provider.
137x uses collected data for the following purposes:
137x never sells your data to advertisers or third parties. Your information is used strictly for providing our services.
137x never sells or distributes your personal information to third parties. However, limited sharing may occur in specific circumstances:
Minimum necessary data may be shared with trusted partners for payment processing, KYC verification, and technical services. These partners are contractually bound by our privacy policy.
In cases involving court orders, government directives, or legal investigations, information may be disclosed in compliance with applicable law. Only the minimum necessary information will be shared in such cases.
Certain data may be shared as part of industry-level fraud prevention measures to help detect multiple accounts or fraudulent activity.
Your data is never shared for any reason beyond the three purposes above. If you ever suspect your information is being misused, please contact us support@137x.appto let us know.
137x uses cookies on its website and app to enhance your browsing experience and keep it secure.
You can disable analytics cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working.
137x does not retain your information longer than necessary. Retention periods vary by data type:
| Data Type | Retention period |
|---|---|
| Account data (active accounts) | For the duration of your active account |
| After account closure | Up to 5 years (as required by law) |
| Transaction records | 7 years (as required by financial regulations) |
| KYC Documents | 5 years after account closure |
| Log & Session Data | 90 days |
| Support Conversations | 2 years |
Once the retention period ends, your data is securely deleted or anonymized so it can no longer be linked to you.
137x uses industry-standard security technologies to protect your privacy:
Please keep in mind, however, that no one can guarantee 100% security on the internet. It is equally important that you keep your password and login credentials confidential.
As a 137x user, you have the following rights regarding your personal data:
You can request to view what information we hold about you.
You may request corrections to any inaccurate or outdated information.
After closing your account, you may request deletion of your data (subject to legal retention requirements).
You may request that we stop using your data for specific purposes.
You can request a copy of your data in a standard, portable format.
You may withdraw your consent to marketing communications at any time.
To exercise any of the rights above support@137x.appEmail us at. We will respond within 30 business days.
137x may update this Privacy Policy when necessary. For significant changes:
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page from time to time.
For any questions about our Privacy Policy, please get in touch: support@137x.app
Why 137x Is Trustworthy
We are committed to keeping your data secure at every step
Every transaction and communication you make is protected with industry-leading SSL encryption — completely unreadable by any third party.
Your identity documents are stored with the highest level of security. Only authorized personnel can access them when necessary.
137x never sells your personal data to advertisers or any external party — that is our core commitment.
No promotional messages are sent without your consent. You can unsubscribe at any time.
Your data is never retained beyond what is necessary. Once the retention period ends, it is securely deleted — no unnecessary data is kept.
Our support team is always available for any data-related queries or requests. Expect a prompt resolution.
Your data is fully protected at 137x. Open an account today and enjoy the best gaming experience in Bangladesh.