Legal Information

137x Terms & Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before creating an account or using any services on the 137x platform. Everything regarding your rights and responsibilities is clearly set out here.

Last Updated: January 2026

Important: By creating an account or using 137x, you confirm that you have read and fully accepted these Terms & Conditions.

These Terms & Conditions constitute a legal agreement between the 137x platform and its users. 137x is an internationally licensed online gaming platform providing world-class services to players in Bangladesh. These terms cover everything related to account management, payments, bonuses, gaming rules, and your rights and responsibilities.

If you disagree with any part of these Terms & Conditions, please refrain from using 137x. For any questions, contact our support centre.

1

General Terms

By using the 137x platform, you confirm that:

  • You are at least 18 years of age and are an adult.
  • You are using this platform voluntarily and at your own responsibility.
  • Online gaming is legal under the laws of your country and you agree to comply with those laws.
  • You may only operate one account.
  • All information you provide is truthful and accurate.

137x reserves the right to modify, add, or discontinue any of its services at any time without prior notice. However, such changes will not affect your accrued entitlements or accumulated points.

137x is a responsible gaming platform, committed to ensuring a safe and enjoyable experience for all our members.

2

Account Registration & Management

Registration Process

To open an account with 137x, you must provide accurate and complete personal information. Details entered at registration — including your name, phone number, and date of birth — will be used for identity verification. Providing false information may result in account termination.

Single Account Policy

Each individual may only register one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any accumulated balance may be forfeited. Attempts to open multiple accounts from the same device or IP address will be detected automatically.

Account Security

Keep your account password and login details strictly confidential. Do not allow anyone else to access your account. If you suspect unauthorized access, contact 137x support immediately.

  • Password must be at least 8 characters long.
  • Enable two-factor authentication wherever possible.
  • Avoid logging in over public Wi-Fi.
  • Change your password regularly.
3

Age Verification & KYC Process

137x strictly prohibits anyone under the age of 18 from using the platform. Age-related information is verified at registration, and additional proof may be requested at any time.

KYC Documents

To process withdrawals or for transactions above a certain amount, 137x may request the following documents:

  • National ID (NID) or passport photo
  • Mobile Banking Account Verification
  • A clear photo of yourself (selfie)

Large withdrawals may be held pending KYC verification. This process is in place for your protection — to prevent any unauthorised withdrawals from your account.

Any attempt to complete KYC using false identity will result in permanent account closure and full balance forfeiture.

4

Deposit & Withdrawal Policy

Deposit

137x accepts deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳200, and the maximum limit is determined by your account level. Deposits are typically credited to your account instantly.

  • Only use a mobile banking account registered in your own name.
  • Depositing from another person's account is strictly prohibited.
  • If your deposit hasn't arrived within 15 minutes, please contact support.

Withdrawal

The average withdrawal time is 12 minutes. However, processing may be delayed if KYC verification is incomplete or bonus wagering requirements have not been met. The minimum withdrawal amount is ৳500.

  • Withdrawals can only be made to the same mobile number used to register the account.
  • Withdrawals may be temporarily placed on hold in cases of suspicious activity.
  • Daily withdrawal limits vary by account level.

137x aims to process every withdrawal request within 15 minutes. For urgent issues, our live chat is available for immediate assistance.

5

Bonus & Promotion Terms

137x offers a range of bonuses and promotions, each with its own terms and conditions that you should read carefully before claiming.

Wagering Requirement

To withdraw bonus funds, you must wager a specified amount — this is called the wagering requirement. For example, if your bonus is ৳1,000 and the wagering requirement is 20x, you must place a total of ৳20,000 in bets before withdrawing.

  • Wagering must be completed within a specified time period after claiming a bonus.
  • Not all games may contribute equally toward bonus wagering.
  • Multiple bonuses cannot be used at the same time.
  • If bonus abuse is detected, your account may be suspended.

Welcome Bonus

New members receive a welcome bonus on their first deposit. To claim this bonus, the minimum deposit requirement must be met and a bonus code must be entered if applicable.

Accepting a bonus without reading its terms may cause issues later. For the full terms of each offer, see the Promotions page View.

6

Gaming Rules

All games on 137x are certified by internationally accredited RNG (Random Number Generator) testing, ensuring every outcome is entirely random and unbiased. 137x does not interfere with game results in any way.

  • If a game is cancelled due to a technical fault, all wagers will be refunded.
  • 137x is not responsible for incomplete games caused by internet disconnection.
  • In the event of a dispute over a game outcome, server logs will serve as the final and definitive record.
  • In live games, the dealer's decision is final.

For Sports Betting, if an event is cancelled or postponed, bets will be settled in accordance with 137x's specific policy. Contact the Help Center for more details.

7

Prohibited Activities

The following activities are strictly prohibited on 137x and may result in account termination:

  • Opening or operating multiple accounts.
  • Abusing or attempting to manipulate the bonus system.
  • Opening an account using someone else's identity.
  • Using the platform for money laundering purposes.
  • Using software or bots to automate gameplay.
  • Attempting to bypass or breach the platform's security measures.
  • Harassing or defrauding other members.

137x reserves the right to close any account and forfeit all balances without notice if any of the above prohibited activities are found to have occurred.

8

Account Cancellation & Closure

Closed by You

You can close your 137x account at any time by contacting support. Make sure to withdraw any available balance before closing your account.

Termination by 137x

137x reserves the right to suspend an account at any time in cases of rule violations, fraud, or suspicious activity. You will be notified by email regarding the reason and process.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, consider self-exclusion. 137x allows you to lock your account for anywhere from 30 days to permanently. To find out more, Responsible Play View page.

9

Limitation of Liability

137x is not liable for the following:

  • Game losses due to internet connectivity issues.
  • Delays on third-party payment gateways.
  • Software or hardware issues with your device.
  • Unauthorized account access resulting from you sharing your own information.

That said, 137x is committed to resolving any technical issues as quickly as possible and providing fair compensation to affected members.

10

Changes to Terms & Conditions

137x may update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.

Continued use of the platform after any updates will be considered acceptance of the revised terms. We recommend checking this page regularly to stay up to date.

If you have any questions about the terms and conditions, support@137x.appemail us or get instant help via live chat.

Our Commitment to You

By following our Terms & Conditions, you'll be able to enjoy all of these benefits.

Secure Transactions

Every deposit and withdrawal is secured with SSL encryption, keeping your funds and personal information completely safe.

Privacy Assurance

Your personal information is never shared with third parties. Our Privacy Policy is strictly upheld at all times.

Fair Gaming

All games are RNG certified. Every outcome is completely random with no bias.

24/7 Support

For any questions about our rules or terms, our Bangla-speaking support team is available 24 hours a day.

Fully in Bangla

All 137x terms and conditions are written in Bengali — no need to struggle with complex English.

Responsible Gaming

With tools including self-exclusion and budget limits, 137x ensures your gaming experience stays healthy and enjoyable.

Read the terms? Now join the 137x family.

Play responsibly and safely, and kick off your gaming journey with a welcome bonus.

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